Streamlining Life Terms and Conditions of Service
These Streamlining Life Terms and Conditions of Service (these “Terms”) govern your enrollment in and use of the educational programs and related services provided by North Alabama Service Solutions LLC d/b/a Streamlining Life located at 11002 Vivian Drive NW, Huntsville, AL 35810 (“Provider”). By executing these Terms or registering for any Provider program, you (“Client”) agree to be bound by these Terms, which constitute a legally binding agreement between Provider and Client. Provider and Client may each be referred to as a “Party” and together as the “Parties.”
For good and valuable consideration, the sufficiency of which is hereby acknowledged, the Parties agree as follows:
1. Payment & Commitment
One-on-One Services: Payment is required in full at the time of booking to secure your strategy sessions and custom Action Plan.
Collaborative Strategy Programs: Registration fees are paid upfront to secure your spot in the cohort. Because these groups follow a structured weekly curriculum and have limited capacity, registration fees are non-refundable once the cohort begins.
2. 24-Hour Cancellation & Rescheduling Policy Your time and my time are both valuable assets. If you need to reschedule a one-on-one session, you must do so at least 24 hours in advance of our scheduled start time. Missed sessions or cancellations made with less than 24 hours' notice will be forfeited and cannot be refunded or rescheduled. To maintain momentum and accountability in our work together, each session may only be rescheduled one time. Any subsequent cancellations for the same session will result in the forfeiture of that session without a refund.
3. Program Boundaries & Expirations The Signature 1-on-1 Strategy Package must be completed within 6 weeks of purchase. Unused hours after this timeframe will expire to encourage consistent implementation and momentum.
4. Client Ownership & Implementation As your Lifestyle Systems Strategist, I provide the professional framework, teaching, and tools. However, the speed of your progress and the sustainability of your systems ultimately depend on your individual implementation, consistency, and effort outside of our live sessions.
5. Communication (Slack & Zoom) All live sessions are conducted via Zoom. Professional support between sessions takes place entirely within our private Slack Workspace. Outside of our scheduled live hours, please allow up to 24 business hours for responses to questions posted in Slack.
6. Recordings & Marketing Client may not use audio and/or video recording equipment within the classroom or live sessions without prior written approval from Provider. Provider reserves the right to record a classroom training event for future rebroadcast. Provider may market and promote services and reserves the right to use Client testimonials, photos, voice memos and videos. By participating in the Services, Client hereby grants to Provider a royalty-free, worldwide, perpetual right to use any such materials, including Client's likeness, in any media. In the event that Client prefers not to appear in Provider’s marketing materials, Client may submit a written request to Provider at contact@streamlininglife.com at least 14 days prior to the start of Services, and Provider will use commercially reasonable efforts to accommodate any such request.
7. Individual Access and Non-Sharing of Resources Enrollment in any Provider program is for a single user only. Access to all services, including live Zoom sessions, the private Slack Workspace, and any related materials, is strictly limited to the individual Client who purchased the applicable package. Client agrees not to share access links, account credentials, or invite unregistered individuals to participate in any Zoom sessions, Slack channels, or cohort groups. Any additional individuals wishing to participate must purchase their own separate enrollment.
8. Term and Termination
Term: The term of these Terms shall begin on the date of execution of these Terms and shall remain in force for a period of one (1) year (the “Initial Term”); thereafter, these terms shall automatically renew for successive one (1) year periods (each a “Renewal Period,” and together with the Initial Term, the “Term”), unless either Party provides at least thirty (30) days’ advance written notice of non-renewal prior to the end of the then-current term.
Termination: Provider may terminate these Terms at any time, for any reason and without prior notice. In addition, Provider may immediately terminate these Terms in the event of: (a) any breach by Client of these Terms or any representation, warranty, or obligation herein; (b) Client’s dissolution, termination, death, or disability; (c) Client’s commission of any criminal act, act involving moral turpitude, drugs, or felonious activity; (d) actions or statements by Client reasonably deemed by Provider to be derogatory toward Provider or likely to harm Provider’s reputation, business interests, or program success. Upon termination or expiration of these Terms for any reason, (i) all Fees and amounts accrued and owed to Provider shall become immediately due and payable; (ii) all licenses and rights granted to Client under these Terms, including access to course materials, the Portal, and any proprietary content, shall automatically terminate without further notice; and (iii) Client must immediately cease all use of Provider’s materials and destroy or return any copies in Client’s possession or control.
9. No Cancellation or Refunds All Fees paid for the Services are non-refundable, regardless of whether Client completes or participates in the program. Client agrees not to dispute, reverse, or charge back any credit card charges or payments made to Provider in connection with the Services. In the event of a payment dispute, Client acknowledges and agrees that Provider may submit these Terms to the credit card company or payment processor as evidence of Client’s obligation to pay and commitment not to dispute such charges.
10. Intellectual Property All property created and/or delivered by Provider, including, but not limited to, the Services, the Slack community, all trademarks, course materials, program structure, software, data, documentation, and training materials (collectively, “Provider Materials”) shall remain the exclusive property of Provider or its licensors. Except as specifically granted in these Terms, Provider and/or its licensors own and retain all right, title, and interest in the Provider Materials. Subject to Client’s timely payment of all amounts due pursuant to these Terms, Provider hereby grants to Client during the Term a limited, non-exclusive, non-transferable, license to use Provider Materials solely for personal educational purposes during the Term and only to the extent necessary to participate in the Services. Client may not copy, reproduce, distribute, display, modify, create derivative works from, or otherwise use Provider Materials for any purpose other than participation in the enrolled program. Client is expressly prohibited from using Provider Materials to train third parties, resell, sublicense, or otherwise transfer Provider Materials without Provider’s prior written consent.
11. Warranty; Disclaimer Provider will provide training in a manner consistent with the technical and professional standards of the industry. WITH THE EXCEPTION OF THE FOREGOING LIMITED WARRANTY, ALL SERVICES AND MATERIALS ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND PROVIDER DISCLAIMS, AND THESE TERMS EXPRESSLY EXCLUDE, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINTERFERENCE, AND NONINFRINGEMENT, AS WELL AS ANY WARRANTIES THAT THE DELIVERABLES ARE ERROR FREE. PROVIDER MAKES NO REPRESENTATION OR WARRANTY AS TO THE RESULTS CLIENT WILL ACHIEVE FROM RECEIVING THE SERVICES. WITHOUT LIMITING THE FOREGOING, CLIENT AGREES THAT PROVIDER IS NOT LIABLE OR RESPONSIBLE FOR ANY ACTIONS OR INACTION, OR FOR ANY DIRECT OR INDIRECT RESULTS OF THE PROGRAM. CLIENT UNDERSTANDS THAT PROVIDER’S PROGRAM IS FOR INFORMATIONAL PURPOSES ONLY AND THAT PROVIDER IS NOT PROVIDING STUDENT WITH FINANCIAL, LEGAL, THERAPEUTIC OR MEDICAL ADVICE. CLIENT AGREES THAT THE ULTIMATE DECISION ON HOW CLIENT WILL IMPLEMENT THE INFORMATION PROVIDED TO CLIENT IN THE PROGRAM IS CLIENT’S RESPONSIBILITY. CLIENT THEREFORE ACCEPTS FULL AND COMPLETE RESPONSIBILITY FOR CLIENT’S PERSONAL DEVELOPMENT, FINANCIAL SITUATION AND ANY ACTIONS CLIENT MAY TAKE AS A RESULT OF THE SERVICES. PROVIDER IS NOT RESPONSIBLE FOR INTERRUPTIONS, ERRORS, DELAYS, OR LOSS OF ACCESS TO THE SERVICES ARISING FROM MAINTENANCE, TECHNICAL FAILURES, OR CIRCUMSTANCES BEYOND PROVIDER’S CONTROL. PROVIDER DOES NOT WARRANT OR GUARANTEE CONTINUOUS AVAILABILITY OR ERROR-FREE OPERATION OF THE SERVICES. PROVIDER MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH REGARD TO ANY THIRD-PARTY PRODUCTS, THIRD-PARTY CONTENT OR ANY SOFTWARE, EQUIPMENT, OR HARDWARE OBTAINED FROM THIRD PARTIES.
12. Limitation of Liability IN NO EVENT SHALL PROVIDER BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR TRAINING; LOST PROFITS; LOST SALES; BUSINESS EXPENDITURES; INVESTMENTS; BUSINESS COMMITMENTS; LOSS OF ANY GOODWILL; OR ANY INDIRECT, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF, OR RELATED TO, THESE TERMS, HOWEVER CAUSED OR UNDER ANY THEORY OF LIABILITY, EVEN IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PROVIDER’S TOTAL CUMULATIVE LIABILITY HEREUNDER, FROM ALL CAUSES OF ACTION OF ANY KIND, SHALL IN NO EVENT EXCEED THE AMOUNT ACTUALLY PAID BY THE CLIENT FOR THE PORTION OF THE SERVICES UNDER THESE TERMS. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
13. Assignment Client shall not have the right to assign these Terms to any other individual or company without the advance written approval of Provider. These Terms shall be binding on the Parties and their respective successors and permitted assigns. Any assignment in contravention of this Section shall be null and void and of no further effect.
14. Force Majeure Neither Party will be liable to the other by reason of any delay or failure in performance of this Agreement if the delay or failure arises out of fire, flood, earthquake, elements of nature or other acts of God, war, terrorist attacks, site-specific terrorist attacks or threats, riots, rebellions, revolutions, power failures, strikes, lockouts or labor disputes, civil disorders, quarantine orders, denial of service attacks or any other cause beyond the reasonable control of that Party. In such event, the Parties shall meet promptly to determine an equitable solution to the effects of any such event; provided, that such Party who fails or is delayed because of force majeure to perform its obligations hereunder shall use commercially reasonable efforts to implement work-arounds or otherwise minimize the length of the delay or failure and to resume promptly performance upon the cessation of the force majeure.
15. Entire Agreement These Terms represent the entire agreement between the Parties with respect to its subject matter and supersedes all prior discussions and agreements between the Parties with respect to such subject matter.
16. Amendments No amendment to, or change, waiver or discharge of, any provision of this Agreement shall be valid unless in writing and signed by both Parties.
17. Disputes; No Class Actions Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or Provider Materials, including claims for breach of contract, tort, or statutory violations, shall first be submitted to confidential mediation administered by a mutually agreed mediator in Madison County, Alabama. If the dispute is not resolved through mediation within thirty (30) days, it shall be resolved by binding arbitration conducted in Madison County, Alabama, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect, and judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The arbitration shall be conducted by a single arbitrator, and each Party shall bear its own costs, except as otherwise provided by the arbitrator. To the fullest extent permitted by law, Client agrees that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or Provider Materials shall be resolved on an individual basis only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Client expressly waives any right to participate in class, collective, or representative actions against Provider. If a court determines that this waiver is unenforceable with respect to any claim, then that claim shall be severed and may proceed only on an individual basis. Notwithstanding the foregoing, Provider retains the right to seek injunctive or equitable relief in any court of competent jurisdiction for actual or threatened breaches of confidentiality, intellectual property, or other provisions requiring immediate remedy.
18. Governing Law and Venue These Terms will be governed by the laws of the State of Alabama without regard for conflicts of laws principles. Each Party hereby expressly consents to the personal jurisdiction of the state and federal courts located in Madison County, Alabama for or any lawsuit concerning enforcement of arbitration awards, injunctive or equitable relief, or other matters not subject to mandatory arbitration under these Terms.
19. Counterparts These Terms may be executed in any number of counterparts, each of which shall be deemed an original, but all of which taken together shall constitute one single agreement between the Parties.
20. Community Conduct and User-Generated Content Liability Client acknowledges that the Slack workspace provided by Provider is a shared platform designed for community support and communication. Provider does not pre-screen, monitor, or endorse the content, messages, or materials posted by other clients or third parties, whether in public group channels or private one-on-one direct messages. Provider assumes no legal responsibility or liability for any offensive, inappropriate, defamatory, or otherwise objectionable content posted by any individual within the community. Client agrees that they interact with other members at their own risk. Notwithstanding the foregoing, Provider strictly enforces its Code of Conduct. Upon being made aware of any member violating the Code of Conduct—including, but not limited to, engaging in harassment, using profanity, or sharing sexual or violent content—Provider will take prompt action. Provider reserves the right to immediately terminate the offending member’s access to the Slack workspace and all Services without notice and without a refund.